Posts in marketing
087 | Leadership vs management skills with Natasha Case, Coolhaus (Part 2)

Natasha Case is the CEO of Coolhaus, a Los Angeles based ice cream company specializing in unique, sweet-meet-savory flavors. This is Part 2 of her interview. If you missed Part 1 which was Episode 86, I recommend you head back and listen to that one first.

In Part 2 of her interview, Natasha talks about her approach to scaling, how she tackled grocery and scoop shops at the same time, and how she continues to entwine the three arms of the business to support each other. We talked about how she balances deadlines and creativity, the importance of thinking outside the box, and how Natasha’s perspective of leadership and management has changed over the years. Natasha also shared the importance of building new relationships and innovating ideas that keep Coolhaus on top of its game as zealous expansion continues.

Here’s the background scoop on Coolhaus in case you missed it earlier- Natasha first began exploring the concept of “Farchitecture” – or, Food + Architecture – in her graduate architecture program. She started baking cookies, making ice cream, and combining them into “cool houses”. In 2009 she met co-founder Freya Estreller, and together they staged Coolhaus’ unforgettable launch in a refurbished postal van at the famous Coachella Valley Music Festival.

In less than ten years, Coolhaus has snowballed into a nationwide company. They now distribute to 6,000+ grocery stores ranging from Whole Foods to Safeway to Publix markets with 30 SKU’s including hand-crafted ice cream sandwiches, artisan pints, and chocolate-dipped bars. Natasha has been named Forbes 30 Under 30 for food and beverage and Zagat’s 30 Under 30 in New York City. She is also the co-host of the Start to Sale podcast, where she invites the brightest entrepreneurial minds to discuss all that it takes to build a company from launch to exit.

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083 | Exhibiting at craft shows with Danni Hong, oh hello friend

Danni Hong is a designer, business owner, and lover of all things paper. She started oh, hello friend in 2008 and has been hustling ever since at craft shows and trade shows worldwide! Her ultimate goal thru her business is to convey joy thru oh hello friend products and brighten someone’s day.

Danni attended Tradeshow Bootcamp’s Paper Camp prior to exhibiting at her first wholesale show, but she has a lot of experience exhibiting at craft shows near and far which she talks about in today’s episode. We also talked about Danni’s journey of scaling up and scaling down. She shares her experiences exhibiting at craft shows near and far. She also talked about her experience opening a brick and mortar shop and how she decided which products to carry in her store. Danni also discussed what it was like operating three different arms of her business.

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082 | Hiring a team with Sarah Parrott Bianculli, Parrott Design (Part 2)

Sarah Parrott is the founder of Parrott Design Studio and this is Part 2 of her interview. If you missed Part 1 which was Episode 81, I recommend you head back and listen to that one first.

Here on Part 2, Sarah talks about hiring a team, how she started slowly delegating and fears she had around letting go of things in her business, we talked about her multiple revenue streams and the pros / cons of having multiple businesses, navigating tough seasons in life while owning a business and how Sarah’s definition of success for her business has changed over the years.

As background, Parrott Design Studio is a letterpress studio in Sebago, a lake town in Western Maine. The studio was established in 2007 by Sarah Parrott with a small Print Gocco, an inexpensive and easy to use screen printing tool that originated in Japan. That same year she took her first course in letterpress, learning to use a Vandercook press.

In 2008 she purchased her own press, an 1898 Golding Jobber platen press. At the time there were no courses to learn on that type of press, and she spent a year teaching herself how to use it. She fell in love with the centuries-old artisinal printing technique and the process of feeding the press one piece at a time, one color at a time. In 2010 she left her job as an event planner to pursue Parrott Design Studio full time. Sarah is one of our original Tradeshow Bootcamp alumni. She attended our very first round of Tradeshow Bootcamp classes in 2011 before exhibiting at the National Stationery Show in 2012.

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081 | Discontinuing products with Sarah Parrott Bianculli, Parrott Design (Part 1)

Sarah Parrott is the founder of Parrott Design Studio and I’m excited for you to hear her story. Parrott Design Studio is a letterpress studio in Sebago, a lake town in Western Maine. The studio was established in 2007 by Sarah Parrott with a small Print Gocco, an inexpensive and easy to use screen printing tool that originated in Japan. That same year she took her first course in letterpress, learning to use a Vandercook press.

In 2008 she purchased her own press, an 1898 Golding Jobber platen press. At the time there were no courses to learn on that type of press, and she spent a year teaching herself how to use it. She fell in love with the centuries-old artisanal printing technique and the process of feeding the press one piece at a time, one color at a time. In 2010 she left her job as an event planner to pursue Parrott Design Studio full time.

Sarah is one of our original Tradeshow Bootcamp alumni. She attended our very first round of Tradeshow Bootcamp classes in 2011 before exhibiting at the National Stationery Show in 2012.

We covered a lot of topics in this interview. So much so, that we’re going to break this up into two separate episodes. Episode 81 is Part 1.

On this episode, Sarah shares how she started her business with a Gocco printer and Etsy shop, how her business model shifted from retail to custom to retail and wholesale, how she expanded into new product categories, why she strives to find local manufacturing partners and we also talked about her process for deciding which products to discontinue.

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080 | Using personal savings to grow a $23M business with Christina Stembel, Farmgirl Flowers

Christina Stemble is the founder of Farmgirl Flowers, which she started 7 years ago from her living room table. She invested $49,000 of her personal savings to start the business and Farm Girl Flowers is projected to hit $23M in revenue for 2018.

Christina disrupted the floral industry with new options for consumers, less waste and higher quality products. Farmgirl Flower arrangements are designed by hand, in-house in San Francisco California.

On today’s episode, Christina is sharing why it is so important to know your numbers, the struggles of scaling and how she’s pivoted more times that she can count. We also talked about how she’s been proactive about business education and why she focuses on caring about people, but not what they think about her.

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079 | Leveraging influncers to sell products with Alison Prince

Alison Prince is an e-commerce expert and a woman on a mission. She is a business-savvy determined woman who knows how to create something amazing out of nothing. Over the last seven years, Allison has started eight e-commerce businesses, many of which are multi-million dollar brands. She’s sold everything from apparel to technology to household items — she’s sold everything under the sun — growing dollars into millions and pennies into thousands.

On today’s episode, we talk about how Allison built her deal of a day website and then leveraged best selling products to create their own site and brand. She also shares how she leverages influencers to sell her product and why testing your product is the most important thing you can do in e-commerce.

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078 | Working with a fulfillment house & sales reps with Taylor Elliott, Taylor Elliott Designs

Taylor Elliott is the founder of Taylor Elliott Designs, a fun desk accessory and gift company. Taylor started this company as a side hustle while working a full-time job, but through a lot of hard work and persistence, she has grown this into a thriving gift company whose products are sold in more than 450 stores nationwide.

On today’s episode, Taylor talks about why she decided to use a fulfillment house to store and ship her products, what questions she asked when she was choosing a partner and what her priorities were for outsourcing this piece of her business. She also talks about how she’s brought on 40 sales reps and how working with them and attending markets with her reps has enhanced her business.

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077 | Investing in professional development with Tanya Wheeless, Happy Grace

TSBC Alum, Tanya Wheeless is the founder of Happy Grace and author of three workbooks on soulful living. She has leveraged her decades of experience as a CEO, senior executive in the NBA, and community leader to teach women how to live the good life while struggling to balance work and family.

In 2016, Tanya saw a need in the market for physical products that busy women could use daily to motivate and center themselves. With that, Happy Grace was born! She took all of her coaching goodness, combined it with her love of paper and created a beautiful line of guided journals, inspiration decks, lip balms and more. When she’s not working, you can find her traveling the globe with her husband and son.

On today’s episode, Tanya shares why she never wanted to be an entrepreneur, how she’s weaved both products and services into her business and why she prioritizes and invests in professional development.

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076 | Creating an independent location business with Kaye Putnam

Kaye Putnam is a psychology-driven brand strategist for entrepreneurs. Through work with hundreds of clients from global brands to solo business owners, she developed The Clarity Code. She believes that When you have a clear brand, that your clients love and respect, they will be willing to pay premium prices for your work. Kaye believes that a strong brand gives you the clarity and confidence to scale your impact and income. When she’s not transforming brands, she’s exploring the world with her husband and two little ones. They love eating their way across their home of Naples, Italy.

On today’s episode, we talk about key components of a strong brand, how Kaye has created a location independent business and she shares a branding exercise that you can do right now!

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074 | Your products & services need to solve a problem with Elle Drouin, Styled Stock Society

Elle Drouin is the founder of three businesses that she currently runs — wonderfelle MEDIAStyled Stock Society and she’s the human behind @mochiandthecity. After several years working as the Director of Marketing & Digital Strategy for e-commerce businesses, Elle launched her own business to focus on helping other women build brands that are as profitable as they are pretty. Elle currently runs the Styled Stock Society, a stylish stock photography membership for women entrepreneurs, as well as works as a commercial photographer for beauty and lifestyle brands.

Elle’s dog Mochi is a 4 year old maltipoo model and influencer with over 100,000 Instagram followers. Elle and Mochi have been featured on Entrepreneur, CNBC, the Today Show, and a number of other media outlets. They’ve collaborated with brands like American Express, Disney, Google, and The Ritz-Carlton and also use their platform to raise awareness for organizations like the Humane Society and local shelters.

On today’s episode we talked about the benefits of using stock photography, strategies, processes and tools for streamlining social media and and why we need to focus on solving a problem as we build our products and services.

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070 | Licensing and collaborations with Lillian Farag

Lillian Farag is a free-form and free-spirited artist, with a love for all things playful and expressive. Pulling inspiration from colors found in life and nature, she adds her own twist and perspective to each aspect of her work.

Along with offering unique hand-painted leather accessories and products, Lillian Farag works on collaborations with both leading industry and boutique brands including: Papyrus, Urban Outfitters, Oh Joy!, Osh Kosh, Flagpole Swim, Talking out of Turn, as well as her recent artist collaboration with Anthropologie.

On today’s episode, we talk about her multiple revenue streams, licensing & collaborations as well as growing pains of being an entrepreneur.

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069 | Reinventing the letterboard with Johnny & Joanna Galbraith, Letterfolk

Johnny and Joanna are the husband-and-wife co-founders of Letterfolk, a contemporary American brand whose mission is to create meaningful products inspired by simpler times. Letterfolk started in June 2015 while the couple searched for a unique way to capture their daughter’s monthly baby milestone photos. They designed a modern, versatile letter board that was tailored and repurposed for today’s home. Letter boards are now a staple of social media art direction, home decor, and milestone photography.

As Letterfolk has grown, so has the brand vision and product offerings. Letterfolk products are proudly made in the United States with premium materials, craftsmanship, and processes.

On today’s episode we’re talking about how Johnny & Joanna reinvented the letter board market, their thoughts on copy cats and how they leverage social media to nurture their customers and share their company story.

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068 | How to find a literary agent & pitch publishers with Kate Woodrow, Present Perfect

Kate Woodrow is the founder of Present Perfect, a full service literary agency serving clients from across the globe. Kate launched the agency in 2015 with the goal of advocating for artists and creatives in publishing and is recognized as an industry leader in design-driven nonfiction work. Kate specializes in developing visually arresting books that offer a unique perspective across a wide range of topics, particularly art, lifestyle, personal growth, and anything with a practical bent.

Before becoming an agent, Kate was an acquisitions editor at Chronicle Books where her experience spanned 10 years and hundreds of books and gift products. Bringing that many projects from a simple brainstorm to the bookshelf gave Kate a keen sense of what makes a book commercially successful and how to be a professional collaborator.

On today’s episode, we’re talking about the process for finding an agent, how to create your pitch, and how to find the right publishers. If you have ever wanted to write a book or wondered what the process was like, this episode is for you.

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067 | Why success sometimes leads to failure with Don Hejny, Nerdwax

Don Hejny is the inventor of Nerdwax, a wax based product that keeps your glasses in place. Nerdwax was launched on Kickstarter in 2014 and featured on the hit television show Shark Tank the following year. Nerdwax is handmade in Nashville, TN and shipped all over the world. On today’s episode, we talked about managing risk, running a debt-free business and why Don strives to work smarter, not harder.

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066 | Gaining visibility for your brand with Brittney Lynn

Brittney Lynn a PR and marketing strategist who works with online entrepreneurs worldwide. She’s also the host of Day in the Life podcast. Brittney has nearly 10 years of experience working in the online marketing industry, and has a passion for helping others grow their reach, their revenue, and impact through strategic PR.

On today’s episode of Proof to Product, we talked about the importance of building a brand story, how to find the right media opportunities for you, and strategies for gaining visibility for your brand.

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065 | The importance of knowing your customer with Caroline Vásquez, Paloma’s Nest

TSBC Alum, Caroline Vasquez is the founder of Paloma’s Nest, a family-run business, founded in 2007, that creates timeless, heirloom-quality pieces and new traditions for modern families to celebrate wedding, baby, home and holiday.

The brand has been featured in countless publications including Martha Stewart, the New York Times, Magnolia Journal and more, and their work has been carried by Anthropologie and Nordstrom.

Today, Caroline combines her education as a professional counselor with her experience and passion for small creative business through Handcrafted Consulting, where she provides education on the marketing, growth and management of online business to clients worldwide. She also serves as the marketing consultant for the web design firm, Aeolidia. All while also running Paloma’s Nest and nurturing her family.

On today’s episode, Caroline talks about the growth of Paloma’s nest, staying true to your brand story in both your messaging and the products you sell, why we need to be proactive in press and marketing outreach and why it’s so important to know who your customer is.

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063 | Managing critics with Mary Bruno, Bruno Press

Mary Bruno is the owner of Bruno Press, a printer, artist, and advocate for her local creative community. She grew up in a small town in central Minnesota and learned the love of printing from her father Don Bruno. Mary has an irreverent line of greeting cards that is sold nationwide and she teaches the old school art of letterpress printing the way her father taught her. Mary loves to collaborate with other printers, poets, musicians, kids, designers, you name it. And, we’ll talk about some of those collaborations today.

On today’s episode Mary tells it like it is, shares her story and how she organically grew her business through hard work and learning as she went. We also talked about her personal growth—why she no longer let’s the criticism of one person overpower the praise of hundreds. She also shares about why she’s her ideal customer.

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Search Engine Optimization vs Conversion Rate Optimization with Katie Hunt

On this mini episode, Katie Hunt reiterates something Brice McBeth of Reap marketing talked about on Episode 62 of Proof to Product — the difference between search engine optimization and conversion rate optimization.

Here’s what we learned from Brice:

Search engine optimization is driving traffic to your website.

Conversion Rate Optimization is getting people on your website to take action & buy.

Brice shares a lot of great ideas and strategies in episode 62 if you haven’t listened yet I highly recommend it.

There’s so much more to dive into here, so Brice and I will be hosting a free online masterclass next month to talk about why SEO is a hoax. And, how you can be leveraging your existing marketing to get more customers. If you to be notified about the details when we open registration. Head to http://www.tradeshowcamp.com/join and make sure you’re on our mailing list.

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061 | Why she'll never give up custom work with Rhonda Warren, Color Box Design & Letterpress

Rhonda Warren is the owner of Color Box Design & Letterpress, a letterpress studio located in Dallas Texas. Rhonda has a multi-faceted business. She has a line of paper goods that she sells to both the retail and wholesale markets; as well as a bustling custom invitation arm through which she creates wedding invitations, corporate event invitations and everything in between.

On today’s episode, Rhonda jokes that she accidentally started this business that is still going strong after 13 years. She shares details about the custom side of her business and why relationships with local vendors and word of mouth referrals make up almost 70% of her business. Rhonda also shares information about her team – how she knew it was time to hire, everyone’s roles and why she wished she had hired sooner.

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