187 | How should I follow-up after a wholesale order with Katie Hunt
Hey friends! We all know that follow up is a key part of the sales process. But what about after you’ve received and shipped the order? Should you follow up then? What should you say?
These are the questions that commonly pop up within our Paper Camp community so I wanted to share with you on this episode. I’ve had conversations with hundreds of buyers about their follow up preferences and the large majority of them don’t like follow-ups after orders.
Take a listen to hear what you should do instead to help foster purposeful relationships (while making their lives easier)!
ON TODAY’S EPISODE:
Why the majority of buyers don’t like follow-up check-ins
What you should do INSTEAD of following up
Four ideas for adding value and creating meaningful touchpoints
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KEY TAKE AWAYS
“Instead of ‘checking in’, offer additional value and create meaningful touchpoints when you do contact your wholesale accounts.” - Katie Hunt
“Create a wholesale resource page on your site.” - Katie Hunt
“We want to make their lives easier.” - Katie Hunt
“Hype them up online as one of your stockists. They feel special and will also likely share on their feeds when you tag them.” - Katie Hunt
“With these types of touchpoints you're strengthening the relationship and showing up as a helpful partner.” -Katie Hunt
RESOURCES
Connect with Katie Hunt
Katie Hunt is a business strategist, podcaster, mentor and mama to four. She helps product based businesses build profitable, sustainable companies through her conferences, courses and coaching programs.
Website: prooftoproduct.com | Instagram: @prooftoproduct
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