394 | How Product Business Owners Are Leveraging (and Missing Out On) Email Marketing with Jessica Totillo Coster, eCommerce Badassery [Part 1]

I’m loving all the feedback that we're getting about the State of the Product Industry survey. Last week, we released two podcast episodes. One was an overview of what the report was saying, what the different stats were, and then the second episode I covered 10 opportunities that all of you should be harnessing as we continue into 2025.

Because we got such great feedback, we're going to keep this going. I asked Jessica Totillo Coster to come and analyze the survey data with me. Jessica has been on the podcast several times in the past (episode 195 & episode 319). If you're new to her, she's an e-commerce and email marketing strategist specifically for boutique owners and product entrepreneurs.

She and I share a lot of the same values when it comes to building product brands, so I'm really happy that we were able to have this conversation and dissect some more of the survey data.

If you want the full report, head to prooftoproduct.com/2025survey.

We talked for a long time, so we had to split this into two parts. Today's episode is part one where we discuss the correlation between having a large number of skews to overall sales revenue, the shocking statistics of business owners who don't have their own website, Jessica's thoughts on how product based business owners are using or not using email marketing as part of their overall marketing strategy, and also why it's important to have your own email list, which email marketing platforms are best for product sellers.

They drive the most revenue, and if you're not using email marketing, you need to be. Part two of our conversation will be up on Thursday this week, so tune in to that because we are diving into the financials of product-based businesses, and it's pretty fascinating.

Today's episode is brought to you by our Is Wholesale Right for You private podcast! This free 12-part audio series will help you decide whether wholesale is a good next step for your specific business. After listening to this audio series (in less than an hour), two things will be true. You'll know whether you want to pursue wholesale for your product business, and you'll have the confidence and action steps to get started with wholesale. Sign up for the private podcast today!

MEET JESSICA

Jessica is an eCommerce & Email Marketing Strategist for boutique owners & product entrepreneurs. She supports scrappy female entrepreneurs with actionable steps & strategies to grow and scale their eCommerce businesses. After 20+ years in retail, owning her own multi 6-figure brick & mortar boutique and 3 years as the ONLY employee of a 7-figure eCommerce store and having the pleasure of learning from the top experts in the digital marketing & eCommerce industry - now she’s sharing everything she learned the hard way so you don’t have to.

CONNECT WITH JESSICA

WEBSITE: ecommercebadassery.com | INSTAGRAM: @ecommercebadassery | FACEBOOK: @ecommercebadassery | LINKEDIN: jessicatotillo

Connect with Katie Hunt

Katie Hunt is a business strategist, podcaster, mentor and mama to four. She helps product based businesses build profitable, sustainable companies through her conferences, courses and coaching programs.

Website: prooftoproduct.com | Instagram: @prooftoproduct