426 | Amazon is Listing Brands' Products Without Consent, Angie Chua, bobo design studio
You may have seen on social media that Amazon recently scrapped dozens of small business e-commerce websites and added people's products to the Amazon Buy for Me platform. This is a new platform that Amazon rolled out and they did this without consent from the brands.
Now, as you can imagine, this has created a lot of outrage from small businesses that sell online and who intentionally chose not to sell on Amazon. To find your products listed on Amazon when you did not choose to do so, that's a lot to swallow, right?
But it also creates a lot of logistical headaches. So as an example, items were listed on Amazon with incorrect photos or product descriptions. Discontinued or no longer in stock items were listed and many brands did not even know that their products had been added to Amazon until they heard about it on social media and searched for their brand.
My guest today is Angie Chua of bobo designs. Angie has been vocal on social media, sharing information and the steps that she's taken to protect her products and brand.
This is a developing story, but Angie shares what she's learned, the steps she has taken to remove her products from Amazon and we talk about why this is bad for small businesses.
There's a lot of folks out there that are thinking, isn't this great visibility for small business? And the answer is, no, it’s not.
If you are looking for a community of folks who are talking about current events that affect product businesses in real time, come join us in LABS. We have trainings, templates, coaching calls and all the things, but we also share solutions for real time issues and we also celebrate real time wins. So if you're looking for that kind of community, join us!
MEET ANGIE
Angie Chua is the founder, heart, and soul of bobo design studio where she designs and creates stationery that encourages and enables people to explore the world around them.
Angie is also an illustrator, licensed artist, and the owner of the NY Times and LA Times featured stationery shop bobo Palm Springs in Palm Springs, California. bobo Palm Springs is focused on carrying artisan products from women-of-color-owned, and Queer-owned brands, as well as stationery imports from Japan. When she isn't at the shop or working with clients, she can be found lounging in her desert oasis with her husband and wiener dogs, adventuring in their 1975 Airstream, or packing her bags for an epic adventure.
CONNECT WITH ANGIE
WEBSITE: http://BOBODESIGNSTUDIO.COM | INSTAGRAM: @bobodesignstudio | INSTAGRAM: @bobopalmsprings | Google Form for if your catalog was on Amazon without your consent
Connect with Katie Hunt
Katie Hunt is a business strategist, podcaster, mentor and mama to four. She helps product based businesses build profitable, sustainable companies through her conferences, courses and coaching programs.
Website: prooftoproduct.com | Instagram: @prooftoproduct
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